FAQ
Questions we hear before every engagement
- What happens in a 30-minute diagnostic?
- We walk through your situation with a structured agenda: current state, the friction you feel, and what a fixed path forward could look like. You leave with findings and a clear recommended next step, whether or not we work together.
- How are engagements priced?
- After the diagnostic we prepare a fixed-scope proposal: deliverables, timeline and price, agreed before any work starts. No open-ended hourly surprises.
- Do you work with companies outside the United States?
- Yes. We are headquartered in Dallas, TX and serve clients across the US and Latin America. Our team works in English, Spanish and Portuguese.
- What makes Z&C different from a typical agency?
- We are one accountable partner across design, web, systems, AI and data, and every engagement ends with documentation and knowledge transfer. You own your systems, data and roadmap, by design.
- Which technologies do you work with?
- The Microsoft stack (Power BI, Power Automate, Power Apps, Azure/OneLake), Alteryx and Informatica for data pipelines, Python and SQL for engineering, plus Snowflake and modern web frameworks (Laravel, Next.js).
- Can you take over an unfinished or inherited project?
- Frequently. We start with a technical review of the existing system: what works, what is risky, and what it takes to get it across the finish line.
- How quickly can we start?
- The diagnostic is designed to be the first step, usually scheduled within days. Larger engagements start right after the proposal is agreed.
- Do you sign NDAs?
- Yes. We routinely work under NDA and can sign yours before the diagnostic. Client references are only published with explicit written permission.
Still deciding? Start with the diagnostic.